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Gateshead Adult Social Care Procedures, Practice Guidance and Tools

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1.The Care Act 2014 Resource

1.0.1The Care Act 2014 Resource

2.The Mental Capacity Act 2005 Resource and Practice Toolkit

2.0.1The Mental Capacity Act 2005 Resource and Practice Toolkit

3.Safeguarding Adults

3.0.1Safeguarding Adults

4.ASSET (Adult Service Support and Engagement Team)

4.1About the Team

4.1.1About the Team - ASSETApril 18, 2023

4.2Contact and Referral

4.2.1Receiving a Contact or ReferralOctober 7, 2024
4.2.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
4.2.3Actions and Next StepsApril 22, 2025

4.3Establishing Needs

4.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
4.3.2Preparing to Establish NeedsApril 22, 2025
4.3.3The Skilled ConversationApril 22, 2025
4.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
4.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
4.3.6Communicating the Outcome and Next StepsOctober 6, 2023

4.4Meeting Needs

4.4.1Establishing Ordinary ResidenceApril 22, 2025
4.4.2Requesting a Financial AssessmentApril 18, 2024
4.4.3Setting an Indicative BudgetOctober 7, 2024
4.4.4Care and Support PlanningApril 22, 2025
4.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
4.4.6Arranging Support and ServicesOctober 7, 2024

4.5Reviewing Support and Services

4.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
4.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
4.5.3The Full Review ConversationApril 22, 2025
4.5.4The Light Touch Review ConversationOctober 7, 2024
4.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
4.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
4.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
4.5.8Reviewing a Direct Payment

5.Deprivation of Liberty

5.0.1Deprivation of Liberty Safeguards ProcedureApril 22, 2025
5.0.2Recognising and Responding to Deprivations of LibertyApril 22, 2025

6.Universal Procedures (used by all teams)

6.0.1Equality, Diversity and Human RightsApril 22, 2025
6.0.2Recording and Keeping RecordsApril 22, 2025
6.0.3Providing Information about a Person or CarerApril 22, 2025
6.0.4Financial AssessmentApril 18, 2024
6.0.5Commissioning, Contracting and Brokerage ProceduresOctober 7, 2024
6.0.6Direct PaymentsApril 22, 2025
6.0.7Technology Enabled CareApril 18, 2023
6.0.8Risk AssessmentOctober 7, 2024
6.0.9Lone WorkingApril 18, 2023
6.0.10Joint WorkApril 18, 2023
6.0.11Co-productionApril 22, 2025
6.0.12Social Media (use of)October 7, 2024
6.0.13Storage of Data on Practitioners' Mobile DevicesSeptember 16, 2021
6.0.14Interpreter and Translation ServicesOctober 7, 2024
6.0.15Death of a Person or CarerOctober 7, 2024

7.Specialist Procedures

7.0.1Individual Service FundsApril 18, 2023
7.0.2Deputyship and Financial AffairsApril 22, 2025
7.0.3Debt Respite Scheme (Breathing Spaces) ProcedureApril 18, 2024
7.0.4CareCubed ProcedureApril 18, 2024
7.0.5Minor WorksApril 18, 2023
7.0.6Joint Packages of Health and Social CareApril 22, 2025
7.0.7NHS Continuing Healthcare ProcedureApril 22, 2025
7.0.8NHS-funded Nursing Care Procedure (FNC)October 7, 2024
7.0.9End of Life Procedures and Practice GuidanceApril 22, 2025
7.0.10Legal ServicesNovember 22, 2021
7.0.11Ordinary Residence ProcedureApril 18, 2024
7.0.12Continuity of Care ArrangementsOctober 7, 2024
7.0.13Cross Border PlacementsOctober 7, 2024
7.0.14Protecting Moveable PropertyApril 22, 2025
7.0.15Service Interruptions and Provider FailureApril 18, 2024
7.0.16No Recourse to Public Funds (NRPF)April 22, 2025
7.0.17Prisons and Approved PremisesApril 22, 2025
7.0.18Understanding the Mental Health Act 1983April 22, 2025
7.0.19Community Mental Health FrameworkOctober 6, 2023
7.0.20Social Circumstances ReportOctober 7, 2024
7.0.21Section 117 AftercareOctober 7, 2024
7.0.22Acting as an Appropriate AdultApril 18, 2024

8.Adult Social Care Direct

8.0.1About the Team - Adult Social Care DirectApril 18, 2023
8.0.2Receiving a Contact or ReferralOctober 7, 2024
8.0.3Deciding the Outcome of a Contact or Referral (ASCD)April 22, 2025
8.0.4Actions and Next StepsApril 22, 2025

9.Single Point of Access

9.1About the Team

9.1.1About the Team - Single Point of AccessApril 18, 2023

9.2Contact and Referral

9.2.1Receiving a Contact or ReferralOctober 7, 2024
9.2.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
9.2.3Actions and Next StepsApril 22, 2025

9.3Establishing Needs

9.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
9.3.2Preparing to Establish NeedsApril 22, 2025
9.3.3The Skilled ConversationApril 22, 2025
9.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
9.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
9.3.6Communicating the Outcome and Next StepsOctober 6, 2023

9.4Meeting Needs

9.4.1Establishing Ordinary ResidenceApril 22, 2025
9.4.2Requesting a Financial AssessmentApril 18, 2024
9.4.3Setting an Indicative BudgetOctober 7, 2024
9.4.4Care and Support PlanningApril 22, 2025
9.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
9.4.6Arranging Support and ServicesOctober 7, 2024

9.5Reviewing Support and Services

9.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
9.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
9.5.3The Full Review ConversationApril 22, 2025
9.5.4The Light Touch Review ConversationOctober 7, 2024
9.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
9.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
9.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
9.5.8Reviewing a Direct Payment

10.PRIME (People Regaining Independence as a means of Enablement)

10.1About the Team

10.1.1About the Team - PRIMEApril 18, 2023

10.2Contact and Referral

10.2.1Receiving a Contact or ReferralOctober 7, 2024
10.2.2Deciding the Outcome of a Contact or Referral (PRIME)April 22, 2025
10.2.3Actions and Next StepsApril 22, 2025

10.3Establishing Needs

10.3.1Introduction, Purpose and Tools (PRIME)October 7, 2024
10.3.2Preparing to Establish Needs (PRIME)April 22, 2025
10.3.3The Skilled Conversation (PRIME)April 22, 2025
10.3.4Agreeing Needs, Making a Formal Record and Next Steps (PRIME)April 18, 2023

10.4Meeting Needs

10.4.1The Reablement PlanOctober 7, 2024
10.4.2Arranging the Reablement ServiceOctober 7, 2024

10.5Monitoring and Reviewing Reablement

10.5.1Monitoring ReablementApril 18, 2024
10.5.2Monitoring Actions (PRIME)October 6, 2023
10.5.3The Reablement ReviewApril 22, 2025
10.5.4Deciding the Outcome of a Reablement Review and Making a Formal RecordApril 18, 2023
10.5.5Actions Following a Reablement ReviewOctober 7, 2024

11.ACT (Achieving Change Together)

11.1About the Team

11.1.1About the Team - ACTApril 18, 2023

11.2Contact and Review Requests

11.2.1Receiving a Contact or Review RequestApril 12, 2022
11.2.2Deciding the Outcome of a Contact or Review RequestApril 22, 2025
11.2.3Actions and Next StepsApril 22, 2025

11.3Reviewing Support and Services

11.3.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
11.3.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
11.3.3The Full Review ConversationApril 22, 2025
11.3.4The Light Touch Review ConversationOctober 7, 2024
11.3.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
11.3.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
11.3.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
11.3.8Reviewing a Direct Payment

11.4Establishing Needs

11.4.1Introduction, Legal Requirements and ToolsOctober 7, 2024
11.4.2Preparing to Establish NeedsApril 22, 2025
11.4.3The Skilled ConversationApril 22, 2025
11.4.4Agreeing Needs and Making a Formal RecordApril 18, 2023
11.4.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
11.4.6Communicating the Outcome and Next StepsOctober 6, 2023

11.5Meeting Needs

11.5.1Establishing Ordinary ResidenceApril 22, 2025
11.5.2Requesting a Financial AssessmentApril 18, 2024
11.5.3Setting an Indicative BudgetOctober 7, 2024
11.5.4Care and Support PlanningApril 22, 2025
11.5.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
11.5.6Arranging Support and ServicesOctober 7, 2024

12.Occupational Therapy

12.0.1About the Service - Occupational TherapyApril 18, 2023

12.1Contact and Referral

12.1.1Receiving a Contact or ReferralOctober 7, 2024
12.1.2Deciding the Outcome of a Contact or Referral (Occupational Therapy)April 22, 2025
12.1.3Actions and Next StepsApril 22, 2025

12.2Establishing Needs

12.2.1Introduction, Legal Requirements and Tools (Occupational Therapy)October 7, 2024
12.2.2Preparing to Establish Needs (Occupational Therapy)April 22, 2025
12.2.3The Skilled Conversation (Occupational Therapy)April 22, 2025
12.2.4Agreeing Needs, Making a Formal Record and Next Steps (Occupational Therapy)October 7, 2024
12.2.5Establishing Likely Eligibility for a Disabled Facilities GrantOctober 6, 2023
12.2.6Understanding and Applying Eligibility Criteria (Occupational Therapy)April 22, 2025
12.2.7Communicating the Outcome and Next Steps (Occupational Therapy)April 22, 2025

12.3Meeting Needs

12.3.1Establishing Ordinary Residence (Occupational Therapy)September 28, 2021
12.3.2Requesting a Financial AssessmentApril 18, 2024
12.3.3Applying for a Disabled Facilities GrantApril 18, 2024
12.3.4The Outcome of the Disabled Facilities Grant Application and Next StepsNovember 3, 2021
12.3.5Providing EquipmentOctober 7, 2024
12.3.6Equipment in a Care HomeOctober 7, 2024
12.3.7Providing Direct SupportOctober 7, 2024

12.4Monitoring and Review

12.4.1Monitoring and ReviewApril 22, 2025

13.QEH (Queen Elizabeth Hospital) Social Work Team

13.1About the Team

13.1.1About the Team - QEH Social WorkApril 18, 2023

13.2Contact and Referral

13.2.1Receiving a Contact or ReferralOctober 7, 2024
13.2.2Deciding the Outcome of a Contact or Referral (QEH Social Work Team)April 22, 2025
13.2.3Actions and Next StepsApril 22, 2025

13.3Discharge to Assess

13.3.1Discharge to Assess (Home First)April 18, 2024
13.3.2Monitoring Urgent or Interim Support and ServicesOctober 7, 2024

13.4Establishing Needs

13.4.1Introduction, Legal Requirements and ToolsOctober 7, 2024
13.4.2Preparing to Establish NeedsApril 22, 2025
13.4.3The Skilled ConversationApril 22, 2025
13.4.4Agreeing Needs and Making a Formal RecordApril 18, 2023
13.4.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
13.4.6Communicating the Outcome and Next StepsOctober 6, 2023

13.5Meeting Needs

13.5.1Establishing Ordinary ResidenceApril 22, 2025
13.5.2Requesting a Financial AssessmentApril 18, 2024
13.5.3Setting an Indicative BudgetOctober 7, 2024
13.5.4Care and Support PlanningApril 22, 2025
13.5.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
13.5.6Arranging Support and ServicesOctober 7, 2024

13.6Reviewing Support and Services

13.6.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
13.6.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
13.6.3The Full Review ConversationApril 22, 2025
13.6.4The Light Touch Review ConversationOctober 7, 2024
13.6.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
13.6.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
13.6.7Reviewing a Direct Payment

14.ICT (Integrated Care Team)

14.1About the Team

14.1.1About the Team - ICTApril 18, 2023

14.2Contact and Referral

14.2.1Receiving a Contact (ICT)April 18, 2023
14.2.2Deciding the Outcome of a Contact (ICT)April 22, 2025
14.2.3Actions and Next StepsApril 22, 2025

14.3Establishing Needs

14.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
14.3.2Preparing to Establish NeedsApril 22, 2025
14.3.3The Skilled ConversationApril 22, 2025
14.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
14.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
14.3.6Communicating the Outcome and Next StepsOctober 6, 2023

14.4Meeting Needs

14.4.1Establishing Ordinary ResidenceApril 22, 2025
14.4.2Requesting a Financial AssessmentApril 18, 2024
14.4.3Setting an Indicative BudgetOctober 7, 2024
14.4.4Care and Support PlanningApril 22, 2025
14.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
14.4.6Arranging Support and ServicesOctober 7, 2024

14.5Reviewing Support and Services

14.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
14.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
14.5.3The Full Review ConversationApril 22, 2025
14.5.4The Light Touch Review ConversationOctober 7, 2024
14.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
14.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
14.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
14.5.8Reviewing a Direct Payment

15.Locality Teams

15.1About the Teams

15.1.1About the Locality TeamsApril 18, 2023

15.2Contact and Referral

15.2.1Receiving a Contact or ReferralOctober 7, 2024
15.2.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
15.2.3Actions and Next StepsApril 22, 2025

15.3Establishing Needs

15.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
15.3.2Preparing to Establish NeedsApril 22, 2025
15.3.3The Skilled ConversationApril 22, 2025
15.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
15.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
15.3.6Communicating the Outcome and Next StepsOctober 6, 2023

15.4Meeting Needs

15.4.1Establishing Ordinary ResidenceApril 22, 2025
15.4.2Requesting a Financial AssessmentApril 18, 2024
15.4.3Setting an Indicative BudgetOctober 7, 2024
15.4.4Care and Support PlanningApril 22, 2025
15.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
15.4.6Arranging Support and ServicesOctober 7, 2024

15.5Reviewing Support and Services

15.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
15.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
15.5.3The Full Review ConversationApril 22, 2025
15.5.4The Light Touch Review ConversationOctober 7, 2024
15.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
15.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
15.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
15.5.8Reviewing a Direct Payment

16.Carers Procedures

16.1Contact and Referral

16.1.1Receiving a Contact or ReferralOctober 7, 2024
16.1.2Deciding the Outcome of a Contact or Referral (Carers)April 22, 2025
16.1.3Actions and Next Steps (Carers)April 22, 2025

16.2Establishing Needs

16.2.1Introduction, Legal Requirements and Tools (Carers)October 7, 2024
16.2.2Preparing to Establish Needs (Carers)October 7, 2024
16.2.3The Skilled Conversation (Carers)April 22, 2025
16.2.4Agreeing Needs and Making a Formal Record (Carers)April 12, 2022
16.2.5Understanding and Applying Eligibility Criteria (Carers)October 7, 2024
16.2.6Communicating the Outcome and Next Steps (Carers)October 6, 2023

16.3Meeting Needs

16.3.1Establishing Ordinary ResidenceApril 22, 2025
16.3.2Requesting a Financial AssessmentApril 18, 2024
16.3.3Setting an Indicative BudgetOctober 7, 2024
16.3.4Support PlanningOctober 7, 2024
16.3.5Signing off a Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
16.3.6Arranging Support and ServicesOctober 7, 2024

16.4Reviewing Support and Services

16.4.1Legal Requirements of a Support Plan Review and ToolsOctober 7, 2024
16.4.2Preparing to Carry out a Support Plan ReviewOctober 7, 2024
16.4.3The Full Review Conversation (Carers)April 22, 2025
16.4.4The Light Touch Review Conversation (Carers)April 22, 2025
16.4.5Deciding the Outcome of a Support Plan Review and Making a Formal RecordNovember 3, 2021
16.4.6Actions Following a Support Plan ReviewOctober 7, 2024
16.4.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
16.4.8Reviewing a Direct Payment

17.Learning Disability Team

17.1About the Team

17.1.1About the Learning Disability TeamApril 18, 2023

17.2Contact and Referral

17.2.1Receiving a Contact or ReferralOctober 7, 2024
17.2.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
17.2.3Actions and Next StepsApril 22, 2025

17.3Establishing Needs

17.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
17.3.2Preparing to Establish NeedsApril 22, 2025
17.3.3The Skilled ConversationApril 22, 2025
17.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
17.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
17.3.6Communicating the Outcome and Next StepsOctober 6, 2023

17.4Meeting Needs

17.4.1Establishing Ordinary ResidenceApril 22, 2025
17.4.2Requesting a Financial AssessmentApril 18, 2024
17.4.3Setting an Indicative BudgetOctober 7, 2024
17.4.4Care and Support PlanningApril 22, 2025
17.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
17.4.6Arranging Support and ServicesOctober 7, 2024

17.5Reviewing Support and Services

17.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
17.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
17.5.3The Full Review ConversationApril 22, 2025
17.5.4The Light Touch Review ConversationOctober 7, 2024
17.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
17.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
17.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
17.5.8Reviewing a Direct Payment

18.Transition Team

18.1About the Team

18.1.1About the Transition TeamApril 18, 2023

18.2Contact and Referral

18.2.1Receiving a Contact or ReferralOctober 7, 2024
18.2.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
18.2.3Actions and Next StepsApril 22, 2025

18.3Establishing Needs

18.3.1Introduction, Legal Requirements and ToolsOctober 7, 2024
18.3.2Preparing to Establish NeedsApril 22, 2025
18.3.3The Skilled ConversationApril 22, 2025
18.3.4Agreeing Needs and Making a Formal RecordApril 18, 2023
18.3.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
18.3.6Communicating the Outcome and Next StepsOctober 6, 2023

18.4Meeting Needs

18.4.1Establishing Ordinary ResidenceApril 22, 2025
18.4.2Requesting a Financial AssessmentApril 18, 2024
18.4.3Setting an Indicative BudgetOctober 7, 2024
18.4.4Care and Support PlanningApril 22, 2025
18.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
18.4.6Arranging Support and ServicesOctober 7, 2024

18.5Reviewing Support and Services

18.5.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
18.5.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
18.5.3The Full Review ConversationApril 22, 2025
18.5.4The Light Touch Review ConversationOctober 7, 2024
18.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
18.5.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
18.5.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
18.5.8Reviewing a Direct Payment

19.Mental Health Team

19.0.1About the Mental Health TeamApril 18, 2023

19.1Contact and Referral

19.1.1Receiving a Contact or ReferralOctober 7, 2024
19.1.2Deciding the Outcome of a Contact or ReferralApril 22, 2025
19.1.3Actions and Next StepsApril 22, 2025

19.2Establishing Needs

19.2.1Introduction, Legal Requirements and ToolsOctober 7, 2024
19.2.2Preparing to Establish NeedsApril 22, 2025
19.2.3The Skilled ConversationApril 22, 2025
19.2.4Agreeing Needs and Making a Formal RecordApril 18, 2023
19.2.5Understanding and Applying Eligibility CriteriaOctober 7, 2024
19.2.6Communicating the Outcome and Next StepsOctober 6, 2023

19.3Meeting Needs

19.3.1Establishing Ordinary ResidenceApril 22, 2025
19.3.2Requesting a Financial AssessmentApril 18, 2024
19.3.3Setting an Indicative BudgetOctober 7, 2024
19.3.4Care and Support PlanningApril 22, 2025
19.3.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetOctober 7, 2024
19.3.6Arranging Support and ServicesOctober 7, 2024

19.4Reviewing Support and Services

19.4.1Legal Requirements of a Care and Support Plan Review and ToolsOctober 7, 2024
19.4.2Preparing to Carry out a Care and Support Plan ReviewApril 22, 2025
19.4.3The Full Review ConversationApril 22, 2025
19.4.4The Light Touch Review ConversationOctober 7, 2024
19.4.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordOctober 7, 2024
19.4.6Actions Following a Care and Support Plan ReviewOctober 7, 2024
19.4.7Monitoring Urgent or Interim Support and ServicesOctober 7, 2024
19.4.8Reviewing a Direct Payment

19.5Functions under the Mental Health Act

19.5.1Understanding the Mental Health Act 1983April 22, 2025
19.5.2Community Mental Health FrameworkOctober 6, 2023
19.5.3Social Circumstances ReportOctober 7, 2024
19.5.4Section 117 AftercareOctober 7, 2024

20.AMHP Procedure (Approved Mental Health Professionals)

20.0.1AMHP ProcedureApril 22, 2025

21.Provider Services

21.0.1Provider ServicesApril 18, 2023

22.Business Support and Improvement

22.0.1Business Support and ImprovementApril 18, 2023

Last Updated: August 28, 2025

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